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Ombud recovers R400m for policyholders, slaps insurers with R1m in fines for 'poor service.'

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The Ombudsmen for Long-term and Short-term Insurance recovered almost R400 million in benefits and pay-outs for consumers who were forced to turn to it to fight insurers to pay their claims.

Between Covid-19 business interruption claims and the delayed payment of funeral and other life insurance claims, the offices of the two ombudsmen received more than 30 000 complaints.
18 May 2022 4AM English South Africa Business News · Investing

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