Book and check-in via WhatsApp? FlySafair is on it [promoted]

Loading player...
Never mind the convenience of a mobile app for booking and managing your flights: how great would it be to be able to do all that using WhatsApp?

The customer-centric and innovative team at FlySafair are committed to driving digitisation while remaining agile and relevant – all while maintaining their core values and, of course, having some fun at the same time.

The airline industry has had to adapt to challenges more than most in recent years, and has had to invest into an unknown future. Through a partnership with CipherWave, FlySafair has embraced cloud technology to improve a big chunk of its business operations, and its customers are benefiting.

This has not come without a complex set of processes and tools in the background. FlySafair CIO and managing executive Eswee Vorster and CipherWave CEO Wayne D’Sa share their experiences in this podcast on the airline’s journey to the cloud.

Vorster shares practical stories about his team’s resilient and innovative approach to technology and unpacks how the company’s infrastructure needs are constantly being analysed and enhanced.

D’Sa also demystifies some of the “scary” moments companies can face in their cloud journeys and how CipherWave helps mitigate against the risks that many organisations, including FlySafair, can face along the way.
28 Jul 2022 English South Africa Technology · Business

Other recent episodes

TCS | Piet le Roux on Sakeliga's fight with Icasa over BEE

Business group Sakeliga is taking Icasa to court over the 30% ownership rule for telecoms licensees, and its CEO, Piet le Roux, says the regulator has "clearly misunderstood" the law. In this episode of the TechCentral Show, Le Roux tells Duncan McLeod why Sakeliga has asked the high court in…
13 Nov 19 min

W&W | AA’s Bobby Ramagwede on a car industry running out of road

AA CEO Bobby Ramagwede tells Watts & Wheels that South Africa’s car manufacturing industry could be decimated within five years. Is South Africa’s car manufacturing industry running out of road? Automobile Association (AA) CEO Bobby Ramagwede thinks it might be. In this episode of Watts & Wheels, he tells William…
12 Nov 30 min

TCS | Pick n Pay fights back in online grocery wars

Pick n Pay will keep Smart Shopper Pro, its new paid loyalty tier, at its R99/month launch price "for a very extended period", says Vince Viviers, executive: innovation and digital transformation at the retailer. If the price does change, customers will be told well in advance, "so that there are…
11 Nov 27 min

TCS | Nomvuyiso Batyi on the battle over Sim registration

South Africa’s mobile operators want tougher Sim registration, but not on the terms communications regulator Icasa has proposed. Draft amendments to Icasa’s numbering plan regulations, published for comment last month, would require a fingerprint or face check against home affairs records for every new Sim, reactivation and Sim swap. Subscribers…
9 Nov 33 min

TCS+ | Old Mutual's Celiwe Ross on leading people through AI

AI is the defining technology of our era. At one extreme, it fuels fears of job losses, robot wars and computers ruling over human beings. At the other, it holds out hope: curing diseases such as cancer, bolstering global food security and even freeing people from the need to work…
6 Nov 36 min