PIVOT POINT – In conversation with insurance veteran and MiWay CEO, Burton Naicker

In 1995, Burton Naicker started a career in banking in the province of Kwa Zulu Natal where he was born. He moved to Gauteng in 1998 into the insurance industry where he took on a position as a Legal Recoveries Advisor at the Telesure group of companies. Three years later he joined OUTsurance as an Investigator before being appointed as Claims Manager in 2005. Burton progressed into various senior roles of management in the Claims environment and was later appointed as CEO of SIAS (Assessing and Investigative division of OUTsurance) in 2010. In 2015 SIAS merged with OUTsurance and as a result was appointed to the role of Chief Operating Officer. He then joined MiWay in January 2022 as the CEO. Since 2015 he has also being a director of the board of the South African Insurance Crime Bureau.

On the academic side, Burton completed his banking education in 1998 and then later in 2002 a Higher Certificate in Insurance (HCII). In 2007 he completed the Management Advanced Programme (MAP) at the University of the Witwatersrand and in 2015 graduated with his Master's in Business Administration at the same institute. Burton has an active interest in sport and healthy living and is happily married with two sons.