CyberSense - Sim Swap Scam
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CYBER SENSE ALERT: SIM Swapping – The South African Nightmare 📱
Criminals trick your mobile provider into swapping your SIM to their phone. Suddenly, your phone goes dead – and they have access to your banking OTPs and verification codes.
Your SIM Swap Survival Plan:
ADD A SIM SWAP PIN TODAY. Call your provider right now and set up a PIN or password required for any SIM swap.
Vodacom: Ask for "SIM Swap Protect"
MTN: Ask for "SIM Swap Lock"
Cell C / Telkom: Ask for account PIN protection
DON'T OVERSHARE ONLINE. Keep your ID number, birthday, and personal details private. Criminals use this to impersonate you.
ACT FAST IF YOUR PHONE GOES DEAD. Sudden signal loss? Call your provider immediately from another phone. Ask if a SIM swap just happened.
USE AUTHENTICATOR APPS, NOT SMS. Use Google Authenticator or your bank's app for one-time pins instead of SMS. These are tied to your phone, not your SIM.
If You Get SIM-Swapped:
Call your bank's fraud line immediately.
Call your mobile provider to reverse the swap.
Change all passwords from a secure device.
Open a case at SAPS.
Bottom Line: A 5-minute call to your provider today could save your life savings tomorrow.
Stay safe out there!
- Declan Hardie, Cyber Sense
Criminals trick your mobile provider into swapping your SIM to their phone. Suddenly, your phone goes dead – and they have access to your banking OTPs and verification codes.
Your SIM Swap Survival Plan:
ADD A SIM SWAP PIN TODAY. Call your provider right now and set up a PIN or password required for any SIM swap.
Vodacom: Ask for "SIM Swap Protect"
MTN: Ask for "SIM Swap Lock"
Cell C / Telkom: Ask for account PIN protection
DON'T OVERSHARE ONLINE. Keep your ID number, birthday, and personal details private. Criminals use this to impersonate you.
ACT FAST IF YOUR PHONE GOES DEAD. Sudden signal loss? Call your provider immediately from another phone. Ask if a SIM swap just happened.
USE AUTHENTICATOR APPS, NOT SMS. Use Google Authenticator or your bank's app for one-time pins instead of SMS. These are tied to your phone, not your SIM.
If You Get SIM-Swapped:
Call your bank's fraud line immediately.
Call your mobile provider to reverse the swap.
Change all passwords from a secure device.
Open a case at SAPS.
Bottom Line: A 5-minute call to your provider today could save your life savings tomorrow.
Stay safe out there!
- Declan Hardie, Cyber Sense
